Selling On OwlOnline

Reach New Customers For Your Artisan Creations

Selling on OwlOnline is a great opportunity to offer your beautiful products to a wider audience. You’ll have your own, easy to set-up shop and your items will appear in the appropriate categories across the marketplace. 

To be able to sell on this website you must have a Stripe account that you will be asked to link to. Set up a Stripe account here. www.stripe.com. You will however be asked to set up your Stripe account during the application prosess too.

Apply Here to get started.

Your Seller Options

Included In Your Plan

Build your own shop

Upload your logo and build your own brand and online shop

Website

Use OwlOnline as your own e-commerce website.

Upload items*

List up to 50 products can be uploaded

Secure payment plan

Please visit our Terms of Website Use and Terms and Conditions for full details. The “Terms and Conditions” link needs to go to the “Seller Terms and Conditions” not “Terms of Website Use”.

Mobile optimised

Manage, check and browse your shop on your mobile. 

Shop reviews

Customers can leave reviews on the crafts they buy from you.

Directory

Search by craft type, brand, item, item name.

Postage costs

Set your own postage costs or post your products out free.

Apply Now

Payment Plans

A monthly Payment Plan equates to one calendar month e.g., sign up on 10th January and membership runs out on 9th February, one calendar month later. 

An Annual Payment Plan equates to one calendar year i.e., join on 1st February and your Payment Plan runs out on 31st January the following year. 

Payment Plans are paid in advance by Direct Debit. Failure to keep up to date with payments will lead to your shop being closed.

Please visit our Terms of Website Use and Terms and Conditions for full details.

You will be sent regular emails detailing any fees due.

Tips for Sellers

Postage

It’s important to try to calculate the cost of posting before adding it to each item.

Alternatively, you could list the item as free postage in which case you may then want to include the postage cost in the price of the item. The Royal Mail price finder is a useful tool for calculating postage costs. 

Pricing

Pricing can be challenging! It’s important you are familiar with your market and how much people will pay for your products. It’s often helpful just to ask some trusted colleagues or friends for their thoughts and comments. Don’t forget to include your time in the price of making the items.

Suggest you research OwlOnline and other craft sites too as that may also help. Some Buyers can be put off if the price is too high or indeed if the price is too low. You just need to find the right price for your products. You can change your price at any time.


See Terms and Conditions

Selling Products On OwlOnline

What can I sell on OwlOnline?

You can sell hand-made items, hand-crafted items and craft supplies on this platform, but there are some limitations:

  • You must not allow anyone else to use OwlOnline to post on your shop. 
  • You must abide by the law and not: – 
  • be obscene, offensive, threatening, violent, malicious or defamatory.
  • be sexually explicit or pornographic.
  • promote discrimination or animosity to any person on grounds of gender, race, religion, nationality, disability, sexual orientation or age.
  • be likely to harass, intimidate, bully, upset, embarrass, alarm, annoy any other person.
  • be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person.
  • give the impression that it emanates from us.
  • be made on behalf of some other person or impersonate another person.
  • use a posting to solicit responses unconnected with the purpose of OwlOnline or the terms proposed by this agreement.
  • promote or endorse illegal activities or provide instructions or information about illegal activities or other activities prohibited by these terms. Examples are making or buying illegal weapons, stalking; providing computer viruses or distributing pirated media).

Hand-made or Hand-crafted products explained

  1. Products should be hand-made or hand-crafted by you for example, sewing, knitting, woodturning, artwork.
  2. Designs should be original and from your own patterns or from patterns you are allowed to use.
  3. Prints of your own illustrations are allowed for examples cards and wall art. Printing by a 3rd party is fine. Printing of anyone else’s artwork or prints is not allowed.
  4. Items that use mass produced products are allowed for example jewellery made from beads.
  5. You can sell craft supplies whether they are handmade by you, or mass produced by a 3rd party. These can be anything that is used for crafting so long as it is legal. 
  6. Original music recorded by you and sold on CD.
  7. Alcoholic beverages (which, by law, need a license to sell) are allowed to be listed and sold on OwlOnline ONLY if you hold a personal alcohol licence.  You will need to provide evidence to OwlOnline of your Alcohol Licence before we agree to let you sell.  To find out more about licence costs in your area or to apply for a licence, please contact your Local Council Office. For more information, please visit https://www.gov.uk/guidance/alcohol-licensing. 

What can’t I sell on OwlOnline?

(This list is not exhaustive)

  1. Items which infringe copyright.
  2. Adult content or pornographic items.
  3. No items featuring swear words.
  4. Illegal, hazardous or dangerous items for example drugs, weapons, knives, chemicals.
  5. Non hand-made or hand-crafted foodstuffs, all foods need to be homemade.
  6. Any products that contain nicotine are not allowed. Additionally, we do not allow vaping equipment including e-cigarettes or e-liquids, whether or not they contain any nicotine.
  7. We do not allow products that promote hatred or bigotry, or support organisations which are involved in campaigns that are intimidating to members of any group or section of the community.
  8. You are not allowed to sell any item that has a copyright or trademark on OwlOnline. For example: Disney characters (Mickey Mouse, Superman, Buzz Lightyear etc), no football teams or items that have their own logo, i.e., Starbucks, Nike, Coke. For more information on copyright law or to check a trademark please see the following links: 

https://www.gov.uk/search/all?keywords=How+copyright+protects+your+work&order=relevance

https://www.gov.uk/search-for-trademark

We want to create a buying experience that meets and exceeds customers’ expectations. Buyers are looking for and want to see quality hand-made and hand-crafted products made by you on sale on this platform. If you are unsure about your products, then please contact [email protected]. 

The above is not exhaustive and can be changed and amended at any time without notice.